This Privacy Policy describes how Studio Aeterra collects, uses, stores, and protects your personal data when you visit the website www.studio-aeterra.art or make a purchase through our website.
Personal Data We Collect
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, cookies installed on your device, and the way you use the website.
As you browse the website, we may collect information about the individual pages or products you view, the websites or search terms that referred you to our website, and information about how you interact with the website. We refer to this information as “Device Information.” “Informacije o uređaju”.
We collect Device Information using the following technologies:
- Cookies - data files that are placed on your device or computer and often include an anonymous unique identifier. More information about cookies and how to disable them can be found at:
http://www.allaboutcookies.org - Log files - track actions occurring on the website and may collect data such as your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
- Web beacons, tags, and pixels - electronic files used to record information about how users browse the website.
In addition, when you make or attempt to make a purchase through the website, we collect certain information that you provide to us, including your first and last name, billing address, delivery address, e-mail address, telephone number, order details, and information required to process payment. We refer to this information as “Order Information.”.
When we refer to “Personal Data”in this Privacy Policy, we mean both Device Information and Order Information.
How Do We Use Your Personal Data?
We use Order Information primarily to process and fulfil orders placed through the website, including processing payment, arranging delivery, issuing invoices and/or order confirmations, and communicating with the buyer.
In addition, we use Order Information to:
- communicate with you regarding your order, inquiry, or complaint;
- process and deliver purchased product
- issue invoices and maintain business records;
- screen orders for potential risk or fraud;
- provide information about our products, services, or offers, if you have given consent or if there is another legal basis for doing so.
We use Device Information to help detect potential risks and fraud, especially through IP addresses, and generally to improve and optimise our website. This may include analysing how users browse and use the website, as well as assessing the effectiveness of our content, campaigns, or advertising.
Sharing Your Personal Data
We share your personal data with third parties only when necessary to provide our services, process orders, maintain the website, deliver products, process payments, or fulfil legal obligations.
For example, we may use systems and plugins connected to the WordPress/WooCommerce platform for the operation of the website and online store. Data may also be shared with delivery service providers, payment service providers, accounting services, hosting providers, and analytics and advertising tools, if such tools are used.
If we use Google Analytics or similar analytics tools, they help us understand how users use the website. More information about how Google uses personal data can be found here:
https://www.google.com/intl/hr/policies/privacy/
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also share your personal data if this is necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or protect our rights.
Targeted Advertising
If we use advertising tools, we may use certain personal data to show you advertisements or marketing communications that we believe may be relevant to you.
More information about how targeted advertising works can be found on the Network Advertising Initiative website:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
More information about how targeted advertising works can be found on the Network Advertising Initiative website:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
In addition, you can opt out of some of these services through the Digital Advertising Alliance portal:
http://optout.aboutads.info/
Cookies
Our website may use cookies to enable the proper functioning of the website, improve the user experience, analyse traffic, and enable certain marketing functionalities.
You can control and/or delete cookies according to your preferences through your web browser settings. If you disable cookies, certain parts of the website may not function properly.
Your Rights
If you are a resident of the European Union or the European Economic Area, you have the right to access the personal data we hold about you and to request its correction, update, transfer, or deletion.
You also have the right to object to certain processing of personal data, request restriction of processing, and withdraw your consent if the processing is based on your consent.
If you wish to exercise any of these rights, you can contact us using the details provided in the Contact section. Kontakt.
Please note that we process your data in order to fulfil our contractual obligations to you, for example when you place an order through the website, as well as to fulfil legal obligations, legitimate business interests, or on the basis of your consent, depending on the purpose of processing.
Data Retention
When you place an order through the website, we will retain your Order Information in our records for as long as necessary to fulfil the purpose for which it was collected, including fulfilling the order, meeting accounting and tax obligations, resolving complaints, and complying with legal obligations.
We will not keep your personal data longer than necessary, unless longer retention is required by law or necessary to protect our rights.
Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or destruction.
However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute data security.
Changes to This Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes in our practices, website, services, or for operational, legal, or regulatory reasons.
The updated version of the Privacy Policy will be published on this page.
Contact Us
For more information about our privacy practices, if you have questions, or if you wish to submit a request or complaint, you can contact us by e-mail:
or by post at:
STUDIO AETERRA, obrt za izradu rukotvorina i umjetničkih predmeta, vl. Sven Marenković
Moravička Sela 24, 51312 Brod Moravice
Hrvatska